Controlling the Social Conversation (ClickZ)
Like it or not, “the illusion of anonymity online gives consumers a louder more daring voice, and the medium of the Internet allows for amplification of that voice for better or worse.” Find out what you should do when the dialogue in your social media community turns sour.
10 Things Google+ Does Better (PR Daily)
10 good reasons you should think about starting a Google+ page today. Check out this page to learn what Google+ may mean for political advocacy and campaigning.